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Privacy Policy

Established on December 14, 2022

81 RAVENS PTE. LTD. (the "Company") is committed to protecting personal information. The Company has established the following policy regarding the handling of personal information.

1. Compliance with Laws and Regulations

    The Company will comply with applicable laws regarding protecting personal information and other related guidelines and this Privacy Policy, and handle personal information in a lawful and appropriate manner.

2. Information obtained from customers

    The Company will collect the following information from customers.

  1. Name (including nicknames and ingame-name)
  2. Phone number
  3. E-mail address
  4. Photographs and videos
  5. Audio
  6. Biometric information (facial image)
  7. IDs used by the customer in external services, and other information that the customer has authorized to be disclosed to linked parties according to the privacy settings of the external service
  8. Identification information generated using cookies
  9. Information related to the OS or device used by the customer, such as IDs generated by the OS, device type, device identifier, etc.
  10. Customer activity history on the Company's services, such as time spent on the Company's services, input history, purchase history, etc.
  11. Usage history of our apps, such as startup time, input history, purchase history, etc.

3. Purpose of using customer information.

    The Company will use the information obtained from customers for the following purposes.

  1. To accept registrations for our services and to identify and authenticate customers.
  2. To manage the customer's usage history of our services
  3. To analyze the customer's activity history on our services and use it to maintain and improve our services
  4. For market analysis and marketing
  5. To create statistical data related to our services in a format that does not allow identification of personal information
  6. To distribute and display advertisements and to measure their effectiveness
  7. To display targeted advertisements that match the interests and preferences of our customers
  8. To provide you with information about our services
  9. To send you information about our affiliated businesses and services
  10. To respond to inquiries from customers
  11. To respond to any violation of our terms and conditions or laws and regulations
  12. To notify you of changes to our services, discontinuation of provision, termination, or cancellation of contracts
  13. To notify you of changes to our terms and conditions, etc.
  14. To provide, maintain, protect, and improve our services.

4. Provide information to Third Parties

    We will not provide personal data to third parties without prior consent from the customer, except as provided under the applicable laws. However, the following cases shall not be included in the scope of third parties to which information is provided

  1. When we outsource all or part of the handling of personal data to a third party within the scope necessary to achieve the purpose of use.
  2. In the event of a merger, corporate separation, business transfer, or other succession of a business that includes customers' personal data
  3. When we jointly use personal data with our business partners (in the event of specific joint use, we will disclose the details of such partners in advance in accordance with applicable laws and regulations).

5. Information Collection Module

    Our service includes information collection modules provided by third parties (i.e., programs that use cookies, etc., to collect customer information without including personally identifiable information). Information collection modules use cookies and other means to collect information about you without including personally identifiable information. The information collected is managed in accordance with the privacy policy and other policies of the provider of such information collection modules.

6. Security Control

    We strictly manage personal data and implement information security measures to prevent unauthorized access, destruction, leakage, alteration, or loss. In the event that the Company outsources the processing, etc. of personal data to a third party, the Company will manage and supervise the third party to ensure that the personal data is handled appropriately.

    The Company has established separate "Personal Information Protection Regulations" regarding methods of handling personal data, responsible persons and persons in charge, and their duties. The main security control measures for personal data held by the Company are as follows.

  1. Formulation of a Privacy Policy

    2. To ensure the proper handling of personal data, we have established a privacy policy.

  2. Discipline for handling personal data

    3. The Company has established and is operating a set of "Personal Data Protection Regulations" that govern how personal data is handled, who is responsible and in charge, and what their duties are.

  3. Organizational Safety Control Measures

    4. We have established a personal information management officer for the handling of personal data, clarified the employees who handle personal data and the scope of personal data handled by such employees, and established a system for reporting to the personal information management officer in the event that any fact or sign of violation of related laws or personal information protection regulations is detected. We have established a system for reporting to the personal information manager in the event that we become aware of facts or signs of violation of relevant laws or personal information protection regulations.

    The Company conducts periodic self-inspections of the status of personal data handling, as well as audits by other departments and outside parties.

  4. Personnel Safety Control Measures

    5. The Company provides regular training to its employees on points to keep in mind regarding the handling of personal data.

    The Company includes matters concerning the confidentiality of personal data in its employment regulations.

  5. Physical Safety Control Measures

    6. In buildings and floors where personal data is handled, the Company controls employee access to rooms and restricts the equipment and other items that employees may bring in, and has implemented measures to prevent unauthorized persons from viewing personal data.

    We have taken measures to prevent theft or loss of equipment, electronic media, and documents that handle personal data, and have implemented measures to prevent personal data from being easily discovered when such equipment, electronic media, etc. are carried, including during transportation within our offices.

  6. Technical Security Control Measures

    7. The Company implements access control to limit the scope of persons in charge and the personal information databases, etc. handled.

    The Company has implemented mechanisms to protect information systems handling personal data from unauthorized external access or unauthorized software.

7. Anonymized Processed Information

    We may use information obtained from you to create and use anonymized processed information. In this case, we will take the following measures in accordance with the applicable laws.

  1. When creating anonymized processed information, we will process the information as necessary to make it impossible to identify specific individuals or to recover the personal information used to create the information.
  2. When we create anonymized processed information, we will take security control measures to prevent leakage of the deleted information and information regarding the processing method.
  3. When we create anonymized processed information, we will publicly disclose items related to individuals included in such anonymized processed information.
  4. When we use anonymized processed information by ourselves, we will not collate it with other information for the purpose of identifying the individual to whom the original personal information pertains.
  5. When we provide anonymized processed information to a third party, we will publicly announce the items of information about individuals contained in the anonymized processed information and the method of provision, and clearly indicate to the third party that the information to be provided is anonymized processed information.

8. Changes to this Privacy Policy

    We will change the content of this Privacy Policy as necessary. In this case, we will notify you of the effective date and content of the revised Privacy Policy by appropriate means.

9. Contact Us

    If you wish to have your information disclosed, corrected, suspended, or deleted, please contact us at the following e-mail address

    support@81ravens.com

    In this case, we will be sure to confirm that the request is made by the customer himself/herself by asking for a personal ID. Please note that an administrative fee per request for disclosure of information will be charged at the time of application, regardless of whether or not disclosure is requested.

10. Name and address of the business

    81 RAVENS PTE. LTD.

    Director: Shinpei Yoshimura

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